Refund Policy
Our commitment to your satisfaction
Last updated: February 2026
1. 7-Day Unconditional Refund
We offer a 7-day unconditional refund policy for all paid subscription plans. If you are not satisfied with your purchase for any reason, you can request a full refund within 7 days of your initial payment — no questions asked.
2. How to Request a Refund
To request a refund, simply send an email to support@opentypeless.com with:
- Your account email address
- Your order or transaction ID
- The reason for your refund (optional, but helps us improve)
We will process your request promptly.
3. Processing Time
Refund requests are typically processed within 3-5 business days. The refund will be issued to your original payment method. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
4. After a Refund
Once your refund is processed, your paid subscription will be cancelled and your account will be downgraded to the free tier. You will retain access to all free features of OpenTypeless.
You are welcome to re-subscribe at any time.
5. Exceptions
Refund requests made after the 7-day window will be reviewed on a case-by-case basis. We strive to be fair and reasonable in all situations.
Abuse of the refund policy (such as repeated subscribe-and-refund cycles) may result in refund requests being declined.
6. Contact Us
If you have any questions about our refund policy, please contact us at:
Email: support@opentypeless.com